Privacy Policy
This Privacy Policy explains how Jacob Allen Timepieces collects, uses, stores, and protects your personal information when you visit our website, contact us, make a purchase, submit an inquiry, or otherwise interact with our business. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, billing address, shipping address, payment details, and any other information you submit through contact forms, checkout pages, quote requests, or direct communication with our team.
We may also collect non-personal information automatically when you access our website, such as your IP address, browser type, device type, operating system, referring URLs, pages viewed, time spent on the site, and general browsing behavior.
How We Use Your Information
Jacob Allen Timepieces may use your information to provide products and services, process purchases, respond to inquiries, manage quote requests, facilitate buying, selling, trading, or sourcing transactions, provide customer support, send service-related communications, improve website functionality, detect fraud, maintain security, and comply with legal obligations.
We may also use your information to send promotional emails, product updates, marketing messages, or special offers, where permitted by law. You may opt out of marketing communications at any time.
How We Collect Information
We collect information directly from you when you complete a form, place an order, subscribe to communications, request a quote, email or call us, or otherwise engage with our website or team. We may also collect certain information automatically through cookies, analytics tools, and similar technologies that help us understand how our website is used.
Sharing of Information
We do not sell your personal information. We may share your information with trusted third-party service providers when necessary to operate our business and provide services. This may include payment processors, shipping providers, website hosting providers, analytics providers, marketing platforms, fraud prevention tools, and professional advisors.
We may also disclose information if required to do so by law, to respond to lawful requests, to protect our rights or property, to enforce our policies, or to investigate suspected fraud, abuse, or security concerns.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve user experience, remember preferences, analyze traffic, and support website performance and marketing efforts. You can control cookies through your browser settings. For additional details, please review our Cookie Policy.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Payment Information
Payment information is processed through secure third-party payment providers. We do not store full payment card details on our servers unless specifically stated as part of a secure payment arrangement handled by an approved processor.
Retention of Information
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including completing transactions, maintaining records, resolving disputes, enforcing agreements, and complying with legal or regulatory obligations.
Your Rights and Choices
Depending on your location and applicable law, you may have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information, or object to certain uses of your information. You may also opt out of receiving marketing emails by using the unsubscribe link in those communications or by contacting us directly.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that personal information from a child has been submitted without appropriate consent, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal obligations, or business operations. Any updates will be posted on this page, and the revised version will apply as of the date it is published.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us using the business information below.
Business Information
Jacob Allen Timepieces
